Frequently Asked Questions
What are the delivery charges for orders from the Online Shop?
We charge a flat rate fee for standard shipping of $6.99 for US orders. Orders $50.00 and up are eligible for free standard shipping. Orders for Canada have a flat rate fee of $9.99; orders $75.00 or more are eligible for free standard shipping. International orders have a flat rate fee of $16.99, orders over $150.00 are eligible for free standard shipping.
Which payment methods are accepted in the Online Shop?
Payments are processed through PayPal, however you do not have to have an account to submit a payment. All major credit cards are accepted.
How long will delivery take?
Orders are processed within 1-3 business days and are then submitted for shipping. The estimated shipping time is from 1 to 2 weeks but can arrive as early as 3 business days after processing.
What exactly happens after ordering?
After your order is submitted you will receive a confirmation email with an itemized list the products ordered, the shipping address entered at the time of the order.
Do I receive an invoice for my order?
You will receive an email that confirms the amount paid and the method used.